communication

Better Communication = Better Results

Whether you’re conducting a sales or customer service call, motivating participants in a workshop, or delivering a keynote address, your success as a business owner is defined by your ability to persuade with clarity and passion. In fact, you might say thatdoing business is synonymous with effective communication. According to Harvey MacKay, author of the book Swim…

worrier

BE A WARRIOR not a WORRIER……

We all know someone who recently lost a job or who is struggling with their business. The economy is tough today. Sales are down, credit is tight, budgets are being slashed, and jobs are being cut. We’ve all been affected. It’s just reality. And while we can’t control Wall Street or the Government, the only…

keep customers

Attract and Keep Customers For Life

Lets address the age old question of how to Attract and Keep Customers For Life People buy for various reasons and a variety of ways. Most people will tell you that people buy on emotion and that is true but people get caught up on many of the very visual or external emotions and ignore a…

REFERRALS strategies

Three great referrals strategies

After getting a client results, it’s time to get referrals. If you did positioning right, your client will know that they are to give you referrals at this point. Some strategies: Call your clients’ suppliers directly – ask them what you can do to help their business. Survey some of your clients’ customers, seeking feedback on your…